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Salesforce service cloud

Migrate from Zendesk to Salesforce Service Cloud

December 19th, 2015 | by

Zendesk is a great helpdesk platform for companies that are just starting out and need a way to manage the inflow of tickets with a small Support team. It moves teams from working in email to a platform that is great at tracking support issues. However, Zendesk customers who experience rapid growth will quickly hit limitations when scaling their support organization to match. In these cases, they look for an alternative to Zendesk, which for many companies, turns out to be Salesforce Service Cloud. Read more »