Cloudfone


CloudFone Overview

Cloudfone is an appexchange application that empowers Salesforce CRM with Cloud Telephony to make voice and text communication easy with your customers, prospects, or within your organization.



Cloudfone is a 100% native force.com application powered by Twilio’s cloud telephony platform.



Cloudfone Features

  • Cloudfone provides Click-to-Call, Call-to-Lead and Call-to-Case features within Salesforce
  • Click-to-Call provides the users’ to dial any phone number in Salesforce from Account, Lead or Contact objects directly.
  • Call-to-Lead prompts the Salesforce lead owner to initiate a call whenever a new lead is created.
  • Call-to-Case prompts the case owner to initiate a call whenever a new case is created. Additionally, whenever a case gets resolved, Cloudfone makes a call to the customer that “Your case has been resolved”
  • Cloudfone is equipped with features such as audio playback, voice recording
  • Cloudfone is available as a pay per use option.


Cloudfone Benefits

  • Cost effective – reduce the cost of developing, deploying and managing voice and SMS apps by paying for capacity when you need it, not before.
  • Helps reduce response times to clients hence enhancing service capabilities of any business.
  • By extending Cloudfone to meet your business requirements such as setting up order inquiry lines, interactive SMS applications, call routing applications, appointment reminders, and customized voice applications business operations workflow more efficient.



Free Trial and Installation

Free Trial is available on appexchange at link

Configuration Guide available at link
Data Sheet available at link


Sales

For Sales contact at sales@mansasys.com



Support

For Support contact at link



Community

Join our community at link

Pay-as-you-need

Have an upcoming requirement for remote admin/developer resources? We make it simple without having to make long-term commitments or the need to buy support hours upfront. We can even provide dedicated resources for long-term projects. To learn more about our On-Demand Consulting services, give us a call today.